14ymedio, Havana, January 15, 2024 — The official newspaper Invasor published this Sunday, for the second time in four months, a warning to the officials of the Island. The reason: the lack of transparency of the authorities in the face of requests for information and solutions by the media and citizens. “People have the right to complain, and institutions have a duty to respond,” the newspaper said.
With the statistics from two of its sections, “Speaking Plainly” and “Open Letters,” Invasor gives the measure of the problem. Of the 104 notes published in 2023 in the first section, 93.2% were complaints, and the authorities responded to only 78.3%. In “Open Letters,” out of 13 letters received, only three were answered by officials or institutions.
Transport, Housing, Aqueduct and Sewerage, Communal Services and the Cuban Postal Service are some of the institutions the text mentions
Transport, Housing, Aqueduct and Sewerage, Communal Services and the Cuban Postal Service are some of the institutions that the text mentions, which have evaded on several occasions the newspaper’s requests to respond to the population, showing “non-compliance with the State’s responsibility to the citizens.”
Freeing itself from all responsibility, the official media clarifies that these situations are the “result of poor implementation of the Social Communication Policy, not the lack of insistence of this