14ymedio, Havana/Miami, 6 February 2024 — Western Union plans to resume the remittance service to Cuba on April 1. That is the date they gave to 14ymedio in calls to two offices in the United States. The employees did not know how to answer why it will take so many months to restore the transfers. “There are problems with the banks in Cuba, and that has caused us to stop sending money; they are still working to solve the problems,” they said.
The Metropolitan Bank made public on Tuesday a statement that alludes to the suspension of remittance services, bur without details. “If you have been sent money (from abroad) through a remittance agency, we suggest you contact Fincimex, an agency that manages that service in Cuba,” reads the short text disseminated on their social networks.
Last Thursday, the same banking institution warned of “technical difficulties that affect branch services and those associated with technological payment channels,” without referring to transfers from abroad.
By telephone, a Fincimex employee told thi