14ymedio, Havana, 18 January 2024 — The Cuban state Telecommunications company (Etecsa) celebrated this Wednesday, among other “achievements,” having reached some 39,000 families in Havana in 2023 with Nauta Hogar, one of services worst valued by its clients. At the bottom of the laudatory article, however, commentators were quick to complain about the company’s poor service. Nauta Hogar, a connection through ADSL technology, was initially announced as an option for home and professional navigation with high speeds. However, over the years and despite the installation of fiber optic cables in numerous neighborhoods of Havana, it has remained a privilege that is offered only to a few, among them officials, managers and personnel of state entities who can justify the need to access the web from home.
According to reports, in the capital only 22 people per 100 inhabitants have landline, a service that in much of the world has gone into the background, but on the Island, due to high prices and poor quality of service mobile and internet, continues to be an important communication channel. “The growth plan proposed for this indicator was not fulfilled due to the lack of resources for the operation,” the Havana subsidiary justified.
“Many of these lines end their life cycle and are not reactivated by users within the established time”
There was also a decrease in the number of active mobile lines, something that the publication explaine
